Skilling Queenslanders for Work (SQW) Build a Secure Future Program

Fully funded study at Kingston East Neighbourhood Group!

Certificate III in Individual Support (CHC33015)

Become part of a growing industry that’s in high demand of skilled workers.

This February, Kingston East Neighbourhood Group are delivering a Certificate 3 in Individual Support for eligible students to undertake at no cost.

You will gain the skills you need for a successful career in aged care, disability support and community services.

The program also includes job preparation and employability skills, 120 hours work placement experience, police check, blue card, first aid & CPR training to help get your new career started.

The Certificate 3 in Individual Support is delivered in partnership with Major Training (RTO Number 6139) as part of the Skilling Queenslanders for work initiative.

To register your interest, fill in the form below.

Hurry! Spaces are limited!

If you need assistance with the filling in the form, or have any other questions not answered in the FAQ below, please contact SQW Co-ordinator Sudhara on 0418 984 790 or email

You might also like this article:

8 Reasons why a career in aged care and disability support is the smartest decision you’ll ever make! 

Frequently Asked Questions

Study at KENG

We welcome adult students from a diversity of backgrounds!

Queenslanders who are Australian or New Zealand citizens, or on a bridging visa on a pathway to permanent residency are eligible to study.

Why Study with KENG?

  • Nationally Accredited Course
  • Guaranteed Work Placement
  • Small Group Size, more learning support
  • Childcare facilities available
  • Part time study, in school hours

Eligibility Criteria for Fully Subsidised Study:

Queensland residents aged 18 years or older who have left school, and:

  • Have not previously completed a Skilling Queenslanders for Work course
  • Are ineligible for Australian Government employment services or assistance, or
  • Require extra assistance to overcome barriers to learning and employment, or
  • Have accessed Australian Government services for more than six months and remain unemployed.


Have a chat to our friendly Skilling Queenslanders for Work (SQW) team and check your eligibility.

Eligibility for Cert III in Individual Support:

Standard eligibility criteria (as above) applies PLUS you need to be fully vaccinated against Covid-19 because you will be doing placement/working in healthcare settings with government mandated requirements.

What modules are covered in the course?

Certificate III Individual Support (CHC33015) contains the following modules:

  • Work with diverse people
  • Communicate and work in health or community services
  • Follow safe work practices for direct client care
  • Work legally and ethically
  • Manual Handling training and assessment
  • Provide Individualized Support
  • Support independence and wellbeing
  • Recognize healthy body systems
  • comply with infection prevention and control policies and procedures
  • First aid theory and training
  • Provide support to people living with dementia
  • Deliver care services using a palliative approach
  • Support relationships with carers and families
  • Meet personal support needs

When does the course start?

Our first Cert III in Individual Support starts late February 2023.

Exact start date is confirmed closer to the study.

Where is the course held?

Classes are held in person at Kingston East Neighbourhood Centre.

We have two locations, but the February intake of Individual Support will primarily be held at our original neighbourhood centre at 177 Meakin Road, Slacks Creek.

How long does the course run?

Classes for Certificate III in Individual Support run 3 days a week, for 16 weeks. Specific days and dates will be confirmed in February.

Classes are held in person, during the hours between 9am-3pm. We may be able to offer some flexibility to accommodate barriers you may face to these hours. Have a chat to us.

You also will complete 120 hours of work based placement, which we will organise for you.

What is the cost?

There is NO COST for eligible students. It is fully subsidised by the Skilling Queenslanders for Work funding.

You need to meet the eligibility requirements to enrol in this course.

What is Skilling Queenslanders for Work?

Our program is funded by the Skilling Queenslanders for Work (SQW) initiative.

The Queensland Government has announced $320 million over 4 years, with $80 million each year ongoing, to continue the Skilling Queenslanders for Work initiative. The initiative will assist up to 15,000 disadvantaged Queenslanders each year to gain skills, qualifications and experience to enter and stay in the workforce.

Skilling Queenslanders for Work funds training and support for unemployed or underemployed people, with a focus on young people (including those in and transitioned from out-of-home care), Aboriginal and Torres Strait Islander people, people with disability, mature-age jobseekers, women re-entering the workforce, veterans and ex-service personnel, and people from culturally and linguistically diverse backgrounds.

That means that community-based organisations like Kingston East Neighbourhood Group can deliver tailored support and assistance to participants to help them gain nationally recognised skills and qualifications. This includes a mix of career advice, job preparation skills, foundation skills and individual case management

Is there an age limit?

You must be over 18 to be eligible for study with us.

There is no upper age limit.

In 2022, we had students aged from 18 – 82.

It’s never too late to learn something new. You are welcome here.

What if I need extra study support?

We’re here for you. At KENG we provide wrap-around support to help you achieve your goals. 

We understand that some of our students might need a bit of extra help to overcome barriers to study, or are worried about returning to study after a long break since school, being out of the workforce, or taking time off to care for kids or family etc. 

Have a chat to us about your needs and we’ll do our very best to support you in your study.

About Kingston East Neighbourhood Group

Kingston East Neighbourhood Group (KENG) is a not-for-profit community organisation that supports the Logan community with a range of programs aimed at all ages.

KENG has been providing programs and services to Logan City and surrounds for over 34 years.

Read more about our history here.

We have two neighbourhood centre footprints.

Our original centre is located at 177 Meakin Road, Slacks Creek, and our new facility is located at Tudor Park, 71-78 Clarks Road, Loganholme.

Do I have to be a Logan City resident?

No. But you must be a Queensland resident.

What other courses do you run?

We have received funding from Skilling Queenslanders for Work to run the following courses in 2023:

  • Cert III in Individual Support
  • Cert III in Early Childhood Education & Care
  • Cert II in Kitchen Operations
  • Cert I Traineeship in Hospitality (paid)


Our first course for 2023 is the Cert III in Individual Support commencing in February and we are registering students now.

If you are interested in any of the other courses we are funded for please fill in the expression of interest form on this page and tick the box to select the course/s you are interested in.

We will add you to the waitlist for that course and get back to you when we confirm start dates.

Have you run this course before?


Skilling Queenslanders for Work has been funding training for nationally recognized accredited qualifications at Kingston East Neighbourhood Group for the past 12 years.

And we partner with well established Registered Training Organizations (RTOs) to deliver the training.

Many of the pictures you see on our flyers for the course are of past students!

I need help filling in the form on this page

If you need assistance with filling in the form, or have any other questions not answered here, please contact SQW Co-ordinator Sudhara on 0418 984 790 or email

Ready to study?

Register your interest now.

Fill in the form below to get started!

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